Reduce Phone Calls
Save staff up to 10 hours per week scheduling and confirming appointments. Plus, reduce your morning voicemail and email backlog by enabling online self-scheduling and rescheduling after hours.
Minimize manual data entry and errors
Automate your patient registration process and eliminate hours of tedious, error-prone data entry. Zuko’s platform includes digital paperwork, insurance capture, and ID upload– fully integrated with leading EHRs.
Balance your schedule
Reduce no-shows, fill schedule gaps, improve patient flow, and shift more patients to off-peak hours.
See the impact of improved clinical workflow
Zuko’s real-time reporting empowers staff and practice managers to get a moment-to-moment view of clinic operations, including process improvements and immediate insights on patient feedback and reviews.
Frequently Asked Questions
What is a clinical workflow?
Clinical workflow refers to all the steps involved in delivering medical care and clinical services to patients. The clinical workflow is the backbone of operations at your medical practice, and it involves all the people and processes that work together to deliver patient care.
How can I improve my clinical workflow?
Clinical workflows should streamline processes, therefore improving functionality of your office and delivering and improved patient experience. To improve your clinical workflow, start by mapping out every touchpoint that a patient has with your office, from booking their appointment through discharge. Look for redundancies, bottlenecks, or opportunities to automate steps in your clinical workflow.
What is a patient workflow?
Patient workflow is very similar to clinical workflow, there might even be steps that overlap between the two. Patient workflow refers to the patient data processing that needs to happen as part of the clinical workflow, including every member on staff who has to input patient data in the EMR. Streamlining the patient workflow includes removing data entry, etc.
What is flow in healthcare?
Flow in healthcare is the movement of patients through a healthcare facility. This can also be referred to as throughput or patient flow. Throughput—or patient flow—involves the medical care, physical resources, and systems used to move patients from admission to discharge smoothly. Clinical workflow is one piece of your throughput or patient flow.
What is healthcare workflow analysis?
Healthcare workflow analysis refers to the identifying and prioritizing the tasks needed to deliver patient care. Workflow analysis can help healthcare operations discover opportunities for improvement in their clinical workflow, especially solutions that can increase efficiency and patient throughput.
How does Zuko make clinical workflow more efficient?
Zuko helps Urgent Cares, health systems, and medical practices streamline their clinical workflow with software that works with EHRs to eliminate data entry and make front desk staff more efficient.
Zuko powers your clinical workflow in a single platform that’s interoperable with your EHR—rather than using multiple point solutions for online appointment booking, SMS and appointment reminders, patient engagement, digital paperwork and consent, reputation management, and workflow reporting.
Zuko has 9 million average monthly users who search for care on our app. That means Zuko Partners can make their workflow more efficient with online appointment booking that reduces no-shows, fills schedule gaps, improves patient flow, and shifts more patients to off-peak hours.